Not cold enough
Product softens or the box will not pull down. Common causes: a dirty condenser coil, a failed fan, a defrost problem or a low refrigerant charge.
Commercial refrigeration · Charlotte & Union County
Commercial Freezer Repair in Charlotte, NC
Reach-in, undercounter and chest freezers that are not getting cold enough, building frost, not sealing or running nonstop. We repair commercial freezers for restaurants and stores.
Commercial freezer service call
$125Diagnosis on site · price agreed before any repair
Mon–Thu 8 am–7 pmFri 8 am–6 pmSat 9 am–4 pm · Sun 10 am–3 pm
980-332-2911
TRUECommercial freezers
TURBO AIRCommercial freezers
ATOSACommercial freezers
EPA 608Universal certified technician
Freezer not getting cold enough?
Frost on the coil or shelves
Heavy frost means a defrost problem or warm, humid air getting in through the door.
Door not sealing
Torn gaskets or sagging hinges let warm air in. We inspect and repair them.
Noisy fan motor
A failing evaporator or condenser fan motor gets loud before it stops.
Cycling on and off
The unit short cycles. We check controls, the condenser and the compressor.
Running constantly
The unit never shuts off. Often a dirty condenser coil, a refrigerant problem or a door that does not seal.
Commercial freezer repair
- Thermostats and controls
- Evaporator and condenser fans
- Defrost components
- Door gaskets and hinges
- Condenser coil cleaning
- Refrigerant leak search and charge (EPA 608 Universal)
Maintenance
A clean condenser keeps it frozen
A dirty condenser coil is one of the most common reasons a freezer struggles. Scheduled cleaning, defrost checks and gasket inspection prevent most breakdowns. We set a schedule for your location.
Ask about a maintenance plan
How a service call works
No surprises on the invoice
- 01Call or send a request
Tell us the brand, model and what the unit is doing.
- 02Diagnosis on site, $125
We find the cause.
- 03Price before work
You approve the repair cost before we start.
- 04Repair & check
We check that the freezer is pulling down to temperature before we leave.
From real service calls
Our own photos from the job, not stock pictures.
Commercial freezer repair FAQ
How much does a service call cost?
The diagnostic service call is $125. After we find the problem, you get the repair price and decide. Nothing starts without your OK.
Which freezers do you repair?
Reach-in, undercounter and chest freezers. Brands: True, Turbo Air, Atosa and more. Call and tell us the model.
Do you repair walk-in freezers too?
Yes. See walk-in freezer repair.
Do you sell or install new freezers?
No. We diagnose, repair and maintain units that are already installed.
Where do you work?
Charlotte, Waxhaw, Matthews, Weddington, Marvin, Indian Trail and Monroe, NC.
Freezer down? Call now.
980-332-2911Open every day. Also see walk-in freezer repair, reach-in refrigerator repair and all commercial refrigeration.