Cabinet or rail not cold
A warm prep table means tossing food mid-shift. Common causes: a dirty condenser coil, a failed fan motor, a bad thermostat or a low refrigerant charge.
Commercial refrigeration · Charlotte & Union County
Reach-In Refrigerator & Prep Table Repair in Charlotte, NC
Warm cabinet or rail, iced coil, water under the unit or torn gaskets. We repair reach-in refrigerators, sandwich and pizza prep tables and undercounter units for restaurants.
Reach-in service call
$125Diagnosis on site · price agreed before any repair
Mon–Thu 8 am–7 pmFri 8 am–6 pmSat 9 am–4 pm · Sun 10 am–3 pm
980-332-2911
TRUEReach-ins & prep tables
TURBO AIRReach-ins & prep tables
ATOSAReach-ins & prep tables
EPA 608Universal certified technician
Reach-in or prep table running warm?
Ice on the evaporator coil
Air cannot pass through an iced coil. We check defrost, evaporator fans, door gaskets and the refrigerant charge.
Water under the unit
A clogged drain line or an iced coil melting off. We clear the drain and fix the cause.
Torn door gaskets
Warm air gets in, the unit runs harder and ices up. We inspect gaskets and hinges.
Noisy or dead fan motors
Evaporator and condenser fan motors wear out. A failed fan means warm product.
Compressor short cycling
The unit turns on and off every few minutes. We check controls, the condenser and the compressor.
Reach-in & prep table repair
- Thermostats and controls
- Evaporator and condenser fan motors
- Door gaskets and hinges
- Condenser coil cleaning
- Drain lines
- Refrigerant leak search and charge (EPA 608 Universal)
Maintenance
A clean condenser keeps it cold
A dirty condenser coil is one of the most common reasons a reach-in runs warm. Scheduled cleaning and gasket checks keep your line cold through the rush. We set a schedule for your location.
Ask about a maintenance plan
How a service call works
No surprises on the invoice
- 01Call or send a request
Tell us the brand, model and what the unit is doing.
- 02Diagnosis on site, $125
We find the cause.
- 03Price before work
You approve the repair cost before we start.
- 04Repair & check
We check that the unit is holding temperature before we leave.
From real service calls
Our own photos from the job, not stock pictures.
Reach-in refrigerator repair FAQ
How much does a service call cost?
The diagnostic service call is $125. After we find the problem, you get the repair price and decide. Nothing starts without your OK.
Which brands do you work on?
True, Turbo Air, Atosa and other major brands. Call and tell us the model.
Why is my prep table rail warm but the cabinet cold?
The rail is the hardest part to keep cold. Common causes: an open lid during service, a dirty condenser, a failed fan or a low charge. A diagnosis will tell.
Do you sell or install new units?
No. We diagnose, repair and maintain units that are already in your kitchen.
Where do you work?
Charlotte, Waxhaw, Matthews, Weddington, Marvin, Indian Trail and Monroe, NC.
Prep table warm? Call now.
980-332-2911Open every day. Also see commercial freezer repair, walk-in cooler repair and all commercial refrigeration.