Box temperature rising
Frozen product starts to thaw. Common causes: a defrost problem, a failed fan motor, a dirty condenser coil or a low refrigerant charge.
Commercial refrigeration · Charlotte & Union County
Walk-In Freezer Repair in Charlotte, NC
Box warming up, heavy ice on the evaporator, defrost not finishing or ice around the door. We repair and maintain walk-in freezers for restaurants, grocery and convenience stores.
Walk-in freezer service call
$125Diagnosis on site · price agreed before any repair
Mon–Thu 8 am–7 pmFri 8 am–6 pmSat 9 am–4 pm · Sun 10 am–3 pm
980-332-2911
$125Commercial service call
DEFROSTTimers, heaters, termination
EPA 608Universal certified technician
7 DAYSOpen every day
Walk-in freezer not freezing?
Heavy ice on the evaporator
An iced coil blocks airflow. We check the defrost timer, heaters, termination switch and evaporator fans.
Defrost not finishing
The defrost cycle cuts out early or never ends. We test the timer, heaters and termination switch.
Ice around the door
A failed door frame heater or torn gaskets let warm, humid air in. We inspect and repair the door.
Unit runs nonstop
The condensing unit never shuts off. We check controls, pressures, the condenser and the compressor.
Water or ice on the floor
A frozen drain line or a failed drain line heater. We clear the drain and fix the heater.
Walk-in freezer repair
- Defrost timers, heaters and termination switches
- Evaporator and condenser fan motors
- Door frame heaters and gaskets
- Drain line heaters
- Thermostats and controls
- Refrigerant leak search and charge (EPA 608 Universal)
- Compressor diagnostics
- Condenser coil cleaning
Maintenance
Keep product frozen
Scheduled maintenance with coil cleaning, defrost checks and door heater inspection catches problems before the box warms up. We set a schedule for your location.
Ask about a maintenance plan
How a service call works
No surprises on the invoice
- 01Call or send a request
Tell us the brand, model and what the unit is doing.
- 02Diagnosis on site, $125
We find the cause.
- 03Price before work
You approve the repair cost before we start.
- 04Repair & check
We check that the box is pulling down to temperature before we leave.
From real service calls
Our own photos from the job, not stock pictures.
Walk-in freezer repair FAQ
How much does a service call cost?
The diagnostic service call is $125. After we find the problem, you get the repair price and decide. Nothing starts without your OK.
Why does my walk-in freezer keep icing up?
Usually a defrost problem (timer, heaters or termination switch), a failed evaporator fan or a door that lets humid air in. A diagnosis will tell which one.
Do you install new walk-in freezers?
No. We diagnose, repair and maintain walk-in freezers that are already installed.
Do you also repair walk-in coolers?
Yes. See walk-in cooler repair.
Where do you work?
Charlotte, Waxhaw, Matthews, Weddington, Marvin, Indian Trail and Monroe, NC.
Freezer warming up? Call now.
980-332-2911Open every day. Also see walk-in cooler repair, commercial freezer repair and all commercial refrigeration.