Temperature creeping up
The box drifts above 41°F. Common causes: a dirty condenser coil, a failed fan motor, a low refrigerant charge, a bad thermostat or a door that does not seal.
Commercial refrigeration · Charlotte & Union County
Walk-In Cooler Repair in Charlotte, NC
Not holding temperature, ice on the coil, water on the floor or a condensing unit that never stops. We repair and maintain walk-in coolers for restaurants, convenience stores and commercial kitchens.
Walk-in cooler service call
$125Diagnosis on site · price agreed before any repair
Mon–Thu 8 am–7 pmFri 8 am–6 pmSat 9 am–4 pm · Sun 10 am–3 pm
980-332-2911
$125Commercial service call
41°FFDA Food Code cold-holding limit
EPA 608Universal certified technician
7 DAYSOpen every day
Walk-in cooler not cooling?
Ice on the evaporator coil
Air cannot pass through an iced coil. We check the defrost timer and heaters, evaporator fans, the refrigerant charge and door gaskets.
Water on the floor
A clogged or frozen drain line, a failed drain line heater or an iced coil melting off. We clear the drain and fix the cause.
Unit short-cycling or never stops
The condensing unit turns on and off every few minutes or runs nonstop. We check controls, pressures, the condenser and the compressor.
Noisy or dead fan motors
Evaporator and condenser fan motors wear out. A failed fan means warm product or a compressor working too hard.
Door will not seal
Torn gaskets, sagging hinges or a failed door heater let warm air in and build ice. We inspect and repair the door.
Walk-in cooler repair
- Thermostats and temperature controls
- Evaporator and condenser fan motors
- Defrost timers and defrost heaters
- Door gaskets, hinges and door heaters
- Drain lines and drain line heaters
- Condenser coil cleaning
- Refrigerant leak search and charge (EPA 608 Universal)
- Compressor diagnostics
Maintenance
Prevent the Friday-night breakdown
Most walk-in failures start small: a dirty condenser coil, a slow drain, a worn gasket. Scheduled maintenance with coil cleaning, drain checks and gasket inspection catches them before you lose product. We set a schedule for your location.
Ask about a maintenance plan
How a service call works
No surprises on the invoice
- 01Call or send a request
Tell us what the box is doing and the temperature you see.
- 02Diagnosis on site, $125
We find the cause.
- 03Price before work
You approve the repair cost before we start.
- 04Repair & check
We check that the box is pulling down to temperature before we leave.
From real service calls
Our own photos from the job, not stock pictures.
Walk-in cooler repair FAQ
How much does a walk-in cooler service call cost?
The diagnostic service call is $125. After we find the problem, you get the repair price and decide. Nothing starts without your OK.
What temperature should a walk-in cooler hold?
The FDA Food Code requires cold-held food at 41°F or below. If your walk-in runs above that, call us.
Do you install new walk-in coolers?
No. We diagnose, repair and maintain walk-in coolers that are already installed.
Why is there ice on my walk-in evaporator coil?
Usually a defrost problem, a failed evaporator fan, a low refrigerant charge or a door that lets warm, humid air in. A diagnosis will tell which one.
Do you also repair walk-in freezers?
Yes. See walk-in freezer repair.
Where do you work?
Charlotte, Waxhaw, Matthews, Weddington, Marvin, Indian Trail and Monroe, NC.
Walk-in warm? Call now.
980-332-2911Open every day. Also see walk-in freezer repair, ice machine repair and all commercial refrigeration.